Questions · straight answers
Straight answers, including the awkward ones.
What works today, what was verified in a controlled test, what it costs, and what the product will never do.
The boundary
A useful preview, not a finished promise.
These are the boundaries that matter before you invite a customer or connect a channel.
Works locally
- Business and brand setup
- Drafting, editing and campaigns
- Approvals and review history
- Calendar and simulated scheduling
- Agency workspaces and client approvals
Not active
- Customer registration
- Live AI generation
- Social publishing
- Stripe and billing
- Customer email
Product and access
What is WePostSocials?
A social media content studio for small businesses and agencies. It brings brand-aware drafts, branded template images, multi-platform campaigns, approvals and a content calendar into one workflow. The public website is a preview; live customer registration, AI, billing and social publishing are not enabled.
Can I use it right now?
Not as a self-serve customer service. The public site describes the product and the local preview. The private application is used for controlled testing, but registration, live AI, billing and real publishing are gated. There is no public signup and no checkout.
Which platforms are supported?
Facebook Page, Instagram professional account and LinkedIn adapters are implemented for single-image and text workflows. Facebook publishing was verified with two controlled real Page posts on 4-5 November 2026, then switched off. Instagram and LinkedIn have not been verified with a real publication. TikTok, X and YouTube are not in the first release.
Will it post automatically?
No. Approval is part of the workflow by default, and nothing is queued for a channel without a recorded approval. A per-brand opt-out is a deliberate future choice, not a claim that today's preview publishes without review. Production publishing is disabled.
What happens if a post fails to publish?
The design shows the platform, the time, a plain-English reason and one clear fix action. Safe failures can retry with backoff. If the result is genuinely unknown, the post stops and asks a human to check rather than risking a duplicate.
Can I use my own industry?
Yes. The selector includes property, hospitality, retail, automotive, trades, logistics, beauty, fitness, education, professional services, agencies, events, technology and many more. It is not a fixed list; you can type your own industry or describe your business in your own words.
Pricing and plans
What do the plans cost?
Free Creator is £0. Starter is £49/month and Pro is £99/month. Agency 10 is £199/month, Agency 20 is £375/month and Agency 50 is £999/month. No VAT is currently charged because the business is not VAT registered.
Is Free Creator a trial?
No. Free Creator is a permanent £0 plan with three lifetime AI text requests, not three requests per month. There is no trial period and no card requirement. Scheduling and live publishing are not included.
Can I buy a paid plan?
Not yet. Billing is not connected, no card details are collected and no checkout exists. The paid and agency prices are planning prices shown so the shape of the product is clear.
Can I plan a full year of content in advance?
The local prepaid planner supports 1-, 3-, 6- and 12-month terms on every paid plan. The full purchased AI and image allowance is made available at the start of the term, and bulk planning can prepare captions, branded images and scheduled dates for the whole period. Billing is not connected, so packages and payments are simulated locally and are not publicly purchasable.
Why are some allowances labelled provisional?
Some numbers in the app are safeguards for the preview, not final contractual allowances. The pricing page labels them as provisional. Connected-account and client-workspace limits are fixed for the preview; AI, image, scheduling and seat numbers may change before billing opens.
Do you offer a free trial?
There is no trial period. Free Creator is the permanent free option, and the established catalogue is Free Creator, Starter, Pro, Agency 10, Agency 20 and Agency 50.
AI, social and scheduling
Has real AI been used?
One controlled real OpenAI text generation completed locally on 9 November 2026 through the normal application path. It produced one Facebook draft and one deterministic branded image. The authorisation was closed, live AI is off, production moderation is mock-only, and no customer can make a live AI request.
Has anything actually been published?
Yes, in controlled local testing: two real Facebook Page posts succeeded on 4-5 November 2026 from a non-mock OAuth connection. One was text-only and one included an image and caption. Publishing is disabled by default, the owning workspace is not live-eligible under the current paid-schedule guard, and no customer can publish.
Are Instagram and LinkedIn live?
No. Adapters and OAuth scaffolding exist, but neither has a verified real publication and production access is not enabled. We do not describe them as live channels.
Does the preview have real AI images?
No. Branded images are deterministic templates rendered with the customer's logo, colours, type and on-image wording. Paid generative AI images are planned but not implemented or enabled. Template renders are not counted as paid AI images.
Can I schedule posts?
Scheduling and calendar planning are implemented in the local preview for paid plans. Channels are simulated and clearly labelled. Live publishing is not enabled, and Free Creator does not include scheduling.
Data, privacy and agency
How are social media passwords handled?
They are never requested. Connections happen through each platform's own OAuth flow, and the resulting access tokens are encrypted at rest, never sent to the browser and never written to logs. The current Facebook connection is a real encrypted credential, but its publishing opt-in is off.
Is customer content used to train AI models?
No live AI provider is active in this preview. Before one is enabled, the privacy policy will name the provider and its retention, training and location terms. No zero-retention or no-training claim is made until that is verified in writing.
Where will data be stored?
The marketing site is hosted on Render in Frankfurt. The marketing service has no customer database or social credentials. A sub-processor list, DPA and transfer assessment must be approved before early-access storage or customer data is enabled; none is claimed as verified today.
How do I delete my data?
The local preview has self-service account and workspace deletion requiring re-authentication. Deleting a workspace removes its content, stored media references and credentials through the existing privacy controls. A production grace period and legal review are still required before launch. Use the contact page for a data request; the mailbox is not yet verified.
Can I use it for client work?
Agency workspaces are implemented and tested locally: separate client workspaces, owner/admin/editor/viewer roles, client approver access and shared agency usage. A written DPA is required before live client data is processed, and that agreement is not yet approved for signature.
Need a straight answer?
Inside a workspace, the Help Centre and support assistant search a curated library of plain-English guides. For anything account-specific, email hello@wepostsocials.com; the mailbox is still being verified.